T. Scott Gross is best known for his high energy platform skills. His gentle humor keeps audiences laughing while they learn handfuls of practical ideas. Whether speaking to a corporation or national association, T. Scott Gross is a storyteller extraordinaire, comfortable with audiences of any size. He is most at home with professionals who have high customer contact.
Scott is a master at removing mystery. His ability to communicate complex ideas simply comes from years of hands-on experience as an entrepreneur who has also lived the corporate life. T. Scott Gross will tell-it-like-it-is and your audience will love it!
Scott turns his skills as a platform performer and a life-long learner into fun-to-read books, including the original management classic Positively Outrageous Service. T. Scott Gross turns work into adventure in his personal favorite, Borrowed Dreams. His two latest books, MicroBranding: Build a Powerful Personal Brand & Beat Your Competition and Why Service Stinks...and Exactly What to Do About It!