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DON HUTSON
Keeping Customers Happy for Life!
• Developing Customer Centric Service Strategies
• Performing Customer Service Miracles!
• How to provide EXTREME customer care
• Meeting & Exceeding the 10 New Consumer Service Demands
• Building & Developing your own USP - Personal Branding
For more than 30 years, Don Hutson has been in the business of making people believe they can do better and giving them the skills to do it. He energizes audiences into action and is known for delivering real solutions for business professionals.
Audiences are captivated and entertained by Don’s personal anecdotes, used to drive home the business solutions he offers in his presentations. Participants leave each of his presentations on-track and focused, with new skills, attitudes, and ideas that work at the “street level”. Don’s books, tapes, and other resources are brimming with usable, take home, everyday advice and skills for success. While he has earned a reputation as a motivator, Don Hutson provides more than a “cheerleading” session. He empowers audience members with the skills and cutting edge strategies needed to succeed in today’s business environment.
In preparation for each presentation, Don does extensive research into the needs and opportunities of your company or organization. After you complete a pre-program questionnaire, he is available to discuss your objectives and needs, his plans for the presentation, and the best ways to accomplish your goals. As the engagement nears, he will work closely with you regarding the logistics of your event and coordinate with other speaker topics. His travel arrangements will be shared with your representative.
When Don Hutson arrives on-site for your event, he will contact your representative, work closely with your technical audio and video staff, be available to his introducer, be on time for his presentation, and be appropriately dressed and ready to go.
On stage, Don never uses off color language, never offends audience members, avoids derogatory references to race, creed, color, age, or religion. He always seeks permission prior to an engagement to single out an audience member for good-natured humor during his presentation. Humor and great stories to reinforce ideas are Don’s stock in trade. Don uses visual aids to reinforce his ideas as he speaks and involves the audience throughout his presentation. He adapts maturely and appropriately to unavoidable problems that arise. At the wishes of the meeting planner, Don Hutson will make a brief announcement (less than one minute) regarding his training products for those attendees interested in follow-up learning aids. Don does not exceed his time limit unless asked to do so.
Post engagement programs can be designed at your request for reinforcement of ideas and aid in implementing ideas.
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865 - 546 - 0000
